Customer support

Let’s get it sorted.

Used a Fotolav kiosk and something didn’t go as expected? Tell us what happened so our team can help.

A few details will help us find your session

Share the kiosk location, the date, and the approximate time of your visit. A photo of the kiosk can help identify it.

Let us know if your question is about a payment, a missing print, photo delivery, or something else.

Include an order number or receipt if you have one. Please don’t send your full card number, security code, or passwords.

Russian-language phone support